General

11 docs

How to verify GP Rate Pro’s version number

Last Updated: April 21, 2020

1. Open GP Rate Pro. Go to Help and click on About GP Rate Pro. 2. GP Rate Pro version number is shown at the top of the About GP Rate Pro window.

How to edit customer info in Rate Pro

Last Updated: September 19, 2019

Click on Tools, then select Manage Customers.   2. Select Customer, then click the Edit button.   3. Or Select Customer, right click on it, then select Edit from the drop down menu.   4. Or select a customer, double left click on it and Edit Customer window will appear. Edit customer information, then click…

How to copy data from a cell within package search

Last Updated: September 18, 2019

Open GP Rate Pro, then go to Activities and click on Package Search.   2. Enter Shipped Dates and all other information you have in order to find the shipment, then click Search.   3. Search results will appear.  Pressing the up and down keys should allow you to scroll up and down the page you are viewing.   4. Right click…

How to create a shipment from existing shipment

Last Updated: September 18, 2019

Open GP Rate Pro, then go to Activities and click on Package Search.   2. Enter Shipped Dates and all other information you have in order to find the shipment, then click Search.   3. Search results will appear.  Pressing the up and down keys should allow you to scroll up and down the page you are viewing.   4. If you…

How to update Tier Levels

Last Updated: October 24, 2018

Go to Tools, then select General Preferences. 2. Select Tier Levels in the Category section. 3. Enter your carrier Tier levels by clicking on down arrow and selecting a level from the drop-down list. Click OK to confirm. 4. Your Tier levels have been updated.      

How to register GP Rate Pro

Last Updated: October 24, 2018

Go to Help, then select Register GP Rate Pro.   2. A dialog window Registration will appear. Enter Registration Key in the corresponding field. Then click on Register.   3. A dialog window “Do you want to allow this app from an unknown publisher to make changes to your device?” will appear. Click Yes.  …

How to Update GP Rate Pro

Last Updated: June 17, 2025

Click on GP Rate Pro desktop icon. 2.  Next, you will see the message “New Update is available. Would you like to run the update now?” Click on Update. 3.  Then you will be asked ” Do you want to allow this app from an unknown publisher to make changes to your device?” Click Yes….

How to install Rate Pro

Last Updated: June 17, 2025

Right click on GPsetupV12.exe, then select Run as administrator. 2. You will see a question ” Do you want to allow this app from an unknown publisher to make changes to your device?” Click Yes. 3. GP Rate Pro Setup will appear. Click Next. 4.You will see End User License Agreement. Select “I agree to…

Error when Registering GP Rate Pro

Last Updated: June 17, 2025

If you see an Error when Registering GP Rate Pro, do the following: 1. Run GP Rate Pro as administrator 2. You will see a dialog box with a message “Do you want to allow this app from an unknown publisher to make changes to your device?” Click Yes. 3. Go to Help, then select Register GP…

Converting from Dymo printable stamps to Net Stamps

Last Updated: June 17, 2025

1. Replace current stamps in your Dymo printer with newly purchased Net Stamps. 2. Go into GP Rate Pro. 3. Click on File, then select Printer Setup. 4. Printer Setup window will appear. In the Stamps section, click on a drop-down arrow next to Paper Type. Select Net Stamps. Click OK to confirm.

How to Export Drop-Off Data

Last Updated: May 15, 2024

File – Export Drop-Off Data File – Export Drop-Off Data. Select your desired Date Range – Select carrier options below. Blue = Selected. Uncheck Include Customer Information if sending data to carrier. Files save as a .csv.