Docs Category: General

  • How to verify GP Rate Pro’s version number

    1. Open GP Rate Pro. Go to Help and click on About GP Rate Pro. 2. GP Rate Pro version number is shown at the top of the About GP Rate Pro window.

  • Converting from Dymo printable stamps to Net Stamps

    1. Replace current stamps in your Dymo printer with newly purchased Net Stamps.   2. Go into GP Rate Pro.   3. Click on File, then select Printer Setup. 4. Printer Setup window will appear. In the Stamps section, click on a drop-down arrow next to Paper Type. Select Net Stamps. Click OK to confirm.…

  • How to edit customer info in Rate Pro

    Click on Tools, then select Manage Customers.   2. Select Customer, then click the Edit button.   3. Or Select Customer, right click on it, then select Edit from the drop down menu.   4. Or select a customer, double left click on it and Edit Customer window will appear. Edit customer information, then click…

  • How to copy data from a cell within package search

    Open GP Rate Pro, then go to Activities and click on Package Search.   2. Enter Shipped Dates and all other information you have in order to find the shipment, then click Search.   3. Search results will appear.  Pressing the up and down keys should allow you to scroll up and down the page you are viewing.   4. Right click…

  • How to create a shipment from existing shipment

    Open GP Rate Pro, then go to Activities and click on Package Search.   2. Enter Shipped Dates and all other information you have in order to find the shipment, then click Search.   3. Search results will appear.  Pressing the up and down keys should allow you to scroll up and down the page you are viewing.   4. If you…

  • How to install Rate Pro

    Right click on GPsetupV12.exe, then select Run as administrator.   2. You will see a question ” Do you want to allow this app from an unknown publisher to make changes to your device?” Click Yes. 3. GP Rate Pro Setup will appear. Click Next.   4.You will see End User License Agreement. Select “I…

  • How to Update GP Rate Pro

    Click on GP Rate Pro desktop icon.   2.  Next, you will see the message “New Update is available. Would you like to run the update now?” Click on Update.   3.  Then you will be asked ” Do you want to allow this app from an unknown publisher to make changes to your device?”…

  • Error when Registering GP Rate Pro

    If you see an Error when Registering GP Rate Pro, do the following:   1. Run GP Rate Pro as administrator   2. You will see a dialog box with a message “Do you want to allow this app from an unknown publisher to make changes to your device?” Click Yes.   3. Go to Help, then…

  • How to check if Zones are loaded properly

    Type your registered zip code in Postal Code box.   2. Put any weight in Weight box. Then click Update Rates.   3. Highlight the entire column Zone.   4. If the LAST DIGIT of the Zone is not 1 or 2, please Update Zones by clicking this link How to Update Zones  https://gpratepro.com/index.php/knowledgebase/how-to-update-zones/  …

  • How to update Tier Levels

    Go to Tools, then select General Preferences. 2. Select Tier Levels in the Category section. 3. Enter your carrier Tier levels by clicking on down arrow and selecting a level from the drop-down list. Click OK to confirm. 4. Your Tier levels have been updated.      

  • How to update Zones

    Go to Help, then select Register GP Rate Pro. 2. A dialog window Registration will appear. Click on Update Zones.   3. A status bar showing update in progress will appear.   4. Next, you will see a message “Zone Update Successful”. Click on OK to dismiss.  

  • How to register GP Rate Pro

    Go to Help, then select Register GP Rate Pro.   2. A dialog window Registration will appear. Enter Registration Key in the corresponding field. Then click on Register.   3. A dialog window “Do you want to allow this app from an unknown publisher to make changes to your device?” will appear. Click Yes.  …